Archive for the ‘Testimonials’ Category

Caring

Wednesday, September 30th, 2009

Thank you so much for seeing my son at a moment’s notice while he was visiting. That was “awesomely wonderful!” I am so appreciative of your professionalism, technical skills and overall knowledge. It means so much to have people like you in our life. We all thank you for being there.
C. Gilman

Artistry and Attention

Wednesday, September 30th, 2009

It is a pleasure to come to your office and enjoy the lovely environment created by you and your staff. I truly appreciate the artistry and professionalism, your attention to detail both during and after my appointment, it is wonderful. I do appreciate you and your staff.

Completed My Crowns and Amazed at the Transformation

Wednesday, February 18th, 2009

Today I completed the 3rd and final phase of my crowns. I took a look at my before picture on this website and am amazed at the transformation. Thank you Dr Donaldson, my smile it a masterful piece of art. If I didn’t tell everyone how fantastic you and your staff are, they would never know my smile is not natural.

- Linda Barry

Professional and Caring Environment

Monday, January 26th, 2009

The professionalism and caring environment was evident from my first telephone call when I spoke with Ann.

Doctor Guenther was great, very thorough in her examination to determine the exact cause of my pain. During the root canal, Dr. Guenther was concerned whether I was experiencing any pain and took the necessary steps to minimize and alleviate the pain.

The next day I received a telephone call to see how I was doing – that has never happened with any of the dentists I have seen.

I highly recommend Dr. Guenther to anyone seeking a caring and professional dentist.

Kerry Wendt

None Measure Up to the Quality of Donaldson & Guenther

Monday, November 17th, 2008

I have been going to Dr. Donaldson and Guenther for over 12 years and the longer I stay, the more difficult it is to envision seeing another dentist! I even convinced my husband to start going to the practice in 2002 and he is just as happy with the professionalism, family atmosphere, and caring staff as I am! We still do all of our dental care with D&G after moving to Florida, then again to Pennsylvania. We have tried other practices and I can honestly say none measure up to the overall quality we receive with this wonderful practice! Thanks so much!
Kristine and Edward
Chester Springs, PA

One Extraordinary Team

Monday, October 13th, 2008

“Wow. You are one extraordinary team, and have built a singularly remarkable dental practice.  The way you enjoy your relationships with one another, speak positively about your work and your co-professionals, care enthusiastically for your patients, and do what each of you do with such excellence and attention to detail – it’s no less than an inspiration.

“Kirk, I’m blown away by the thoroughness of your exam, and the transparency of your conversation with your team. I felt a full partner in what was happening, and never felt unsettled in the least (you know, that feeling that comes when you’re not sure what’s going on or why, like you’re caught in some sort of current that you’re discouraged from resisting).  And the way you praise your staff, and elevate them at every turn made me think, “Dang, this is the kind of place I’d like to work!”

“Not to mention the sense of incarnated love in the physical space: stunning photography and interesting abstract, sculptural artwork, comfortable seating, intelligent magazines, flat panel displays arranged at patient height and in full view, a flow chart on the paperwork…  Seriously, I could go on.

“Anyway, all that to say thanks.  I get the sense none of what I’ve written will be news to any of you, but good things happening in the world should never lack from encouragement.  And there is no doubt that what’s happening among and through all of you falls in the good thing category.

“Have a great week.  Looking forward to coming back next week.”

-Jesse

“I had no pain today!”

Wednesday, June 25th, 2008

Recently in the office, a young college student told her mother “I didn’t know dental work wasn’t painful. I had no pain today!”  Her mother replied, “Wow, I am glad she is with your team!”
-Haley Decker and Shelley MacMillan

Professional and Yet Friendly and Human

Friday, June 20th, 2008

Your entire team is so professional and yet friendly and human. Dr. Donaldson put on his photography for me. He didn’t have to do that, and yet he was thoughtful enough to do so. Going back as far as a I do with Dr. Guenther, there is something to be said for longevity and continuity. I do appreciate the follow-up.

Jim Horton

Lost Hope Restored

Friday, February 15th, 2008

I had a car accident 15 years ago and injured my front teeth. One tooth, in particular, was going to be lost. I had a root canal and two dental surgeries to buy some time but, eventually, loss was going to happen.

Well, this year it happened. I lost the tooth. I was terrified of losing my front tooth and the aesthetics of the replacement. I was excited and relieved to be working at Donaldson & Guenther because I knew they were the ones to do the best work.

Dr. Donaldson removed the tooth, did an implant and made me a beautiful temporary. I had little to no pain. My family and close friends have noticed my “happier smile” but don’t know about the procedures. My natural smile has been enhanced. I had worried about this for years. I couldn’t be happier!

Lori

Then and Now

Thursday, February 7th, 2008

In the early years of my practice, i worked for an older dentist that people loved. Patients loved him even though their dental work needed to be replaced often. I realized there were serious quality issues and decided my future practice would be different. In 1990, I moved into a new office and developed a dream practice that is committed to excellence.

For the last 17 years we have provided dentistry that rarely needs replacement, is beautiful and done in a comfortable caring way. I am constantly overwhelmed by how much patients appreciate how they are cared for. I am reminded of the saying, “Excellence is a habit, not a single occurrence.”

Kristin Guenther