Service: When others say “Sorry, we dont…”

What is service? People use many “buzz” words to give the impression that they are service oriented, but what does it really mean?

At Donaldson & Guenther, it is making the ordinary extraordinary. The only buzz word here is service.

When your insurance denies your claim, we continue to fight for coverage when others may say, “sorry, that is between you and your insurance carrier.”

When your health savings or pre tax account administrator needs documentation to validate a charge, we go to work and provide exactly what you need to remove the hassle, when others may say, “sorry, it is important to save your receipts.”

When you have no idea what or how a health savings account works, we can provide information to “fill in the gaps.” We help lessen the confusion and pave the way to utilizing a great benefit, when others may say, “sorry, it is in your plan booklet.”

We are excited every day to have the opportunity to provide the highest level of service to each patient. It is a pleasure to know that by doing a little something extra on our part makes a big difference to someone else.